Refund policy

FOR IN STORE PURCHASES: The return of new, unaltered, undamaged, and unworn (aside from being tried on for size) items may be returned for store credit or exchange within 7 days of purchase. Jeans or pants which have been hemmed or altered by us or any other parties are ineligible for return. Items must have appropriate tags.

FOR ONLINE ORDERS: The return of new, unaltered, undamaged, and unworn (aside from being tried on for size) items may be returned for a refund, store credit or exchange and the returning item should be “postmarked” back to us within 5 days of receiving the item. Jeans or pants which have been hemmed or altered by us or any other parties, or unwashed jeans which have been soaked or washed after being purchased, are ineligible for return.

Items should be returned in their original packaging (if applicable) and with the original tags. Customer will be responsible for all shipping costs associated with returns, except in the case of error on our part. This return policy also applies to Pre-Orders.

NON RETURNABLE ITEMS:
- Gift Cards
- Any item not in its original condition, is damaged or soiled for reasons not due to our error
- Any item that is returned more than 7 days after purchase
- Any item that is noted as a Final Sale

DISCOUNTED ITEMS AND PROMOTIONAL OFFERS:
Discounted items are subject to availability. Online orders that are unable to be fulfilled can be adjusted, cancelled or refunded. Discounted items that are noted as "All Sales Final", "Final Sale" or the like, are not eligible for return or exchange. Items purchased during a store wide promotional Sale are returnable as per our standard return policy. In the case of purchases made with a multiple tier discount or bulk discount: If item(s) are returned, cancelled or exchanged and it brings the merchandise total below the offer’s qualifying level, then the qualifying offer will be applied, and/or the offer’s value will be deducted from the refund.

HOW TO SHIP BACK RETURNS:
RMA's are not required. Please just ship returning items back to our store address below with a note explaining the return. For exchanges you may contact us in advance of the return to hold any items:

Blue In Green
8 Greene Street
New York, NY 10013
USA

Shipping costs are non-refundable. Returns and exchanges are processed as quickly as possible. Depending on where you live, the time it takes for your exchanged product to reach you may vary. If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance as we do not guarantee that we will receive your returned item.